IMC Intuition

Thinking out loud about all things IMC

Archive for the ‘Social Media’ Category

Mastering the Facebook Admin Page

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– It’s easier than you think

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When many business people look at the admin version of their Facebook page, they oftentimes find it to be overwhelming, but the truth is that Facebook has done an outstanding job of building in robust marketing tools and features that not only enhance your presence in Facebook but aid in SEO as well.

Here is a brief checklist of enhancements you can add or adjust that will have immediate results at no cost:

  1. Be sure to set the “Call to Action” button – see blue box above. Click and follow the instructions.
  2. To the right of “Timeline” click on “About” be sure add your information to this page, it is how Facebook will index your content. Click and follow the instructions.
  3. To the right of “About” is “Services” a quick and easy page to use. Click and follow the instructions.

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One last item, go to your “Settings”, Click on “Messaging” and set up your response time, take a minute to create an automated response. Click and follow the instructions.

Spend some time this week on Facebook and explore the great new tools, you’ll be glad that you did. Remember to use the “Follow us on Facebook” icon or phrase in all of your print advertising and website.


Written by Beth Ryan

March 21, 2016 at 1:13 pm

Are you Linked In?

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LinkedInWhile many local businesses have a presence on Facebook, I am regularly surprised at how few take advantage of the networking potential on LinkedIn.

LinkedIn is the world’s largest professional network with over 400 million members worldwide.  LinkedIn is much more than a talent solution; there are many marketing and direct sales tools as well as a publishing platform available for free, or at a very low cost compared to other types of media.

Whether you business serves direct-to-consumer (B-to-C) or business-to-business (B-to-B), be sure that you have a complete, up-to-date profile and company page, then get to work building your network.  Take a minute to connect with me

LinkedIn is your online networking tool.  Like a conference, LinkedIn is a place to connect with  current and potential customers, discover new markets and learn about new business trends.  As Chamber members, we all know how critical networking is to the success of our businesses – so make sure that LinkedIn is part of your marketing strategy.  Is keeping up with your marketing tasks slowing you down?  I can help with an individualized LinkedIn set-up or in house workshop.

In Contempt of Clutter

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Clutter is everywhere on the cyber landscape.  Everyone thinks they need a Facebook page, but they don’t know why, they have no plan for the daily attention it requires or measurement metrics in place.

In Gerry McGovern’s email this week, he muses about how marketing and communications people, educated to create content, end up creating a muddled mass of clutter for users to navigate.

Really, how much content is useful?  The most common question that people ask me is how to create content, how to expand into social media and how to budget for non-traditional marketing.  What they really want are tactics without a strategy because it looks good and after all, it’s free, isn’t it?

My answer is to ask more questions:

  • Who are your customers?
  • Who are your prospects?
  • Do you have profiles for them?
  • How big is your market?
  • Where are they located?
  • How old are they?
  • Male, female or both?
  • What are their values, attitudes and lifestyles?
  • Do you have a segmented database for customers, prospects, suspects?
  • What does success look like?
  • Do you use analytics?
  • Do you have your eye on operating systems, mobile and click maps?
  • What has worked well in the past?  More important, what has failed?
  • What are your customers and fans telling you about your inbound marketing compared with your competitors?
  • Have you analyzed your competitor’s inbound marketing?
  • What resources can you commit in terms of staff and budget?

You really have to know all of this before you can begin to create any type of  effective inbound marketing strategy.  If strict maintenance is included in the tactical management portion of the plan, clutter will be kept under control.  It takes research and thought but people really respond to a clean design that is easy to navigate where transactions can take place quickly.   They really hate it when you don’t, and that tarnishes your brand.

All it takes is a strategic integrated marketing plan.

Read Gerry’s post, he is a usability expert:




You don’t have to be a rock star guru to have a great experience in Google+

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What the Plus!  Google+ for the Rest of Us, Guy Kawasaki

Make the time to read this informative and entertaining book!

Last year Google shocked me when they announced that they were going retire iGoogle and replace it with Chrome.  I gasped.  I took a glancing look at Chrome and dutifully created a profile on Google plus, thinking all the while, “I don’t have time for this!”

More news.  If you or your organization want to be relevant in search, you need to be active in Google+.

What the Plus?

So, you can see  I had to buy Guy  Kawasaki’s book,  “What The Plus!  Google + For The Rest of Us.”  Yes, he’s the organic search guy, not your typical social media guy, but as he says Google+ is to social media what Apple is to computers, simply the best place for topics people are passionate about.

The book takes you through a light and humorous journey through Google+ with guest chapters for women and just regular users-you don’t have to be a rock star guru to have a great experience in Google+.

While you’re there – circle me!

Guy’s website –



Simply Brilliant – Olivari’s “One Year of Little” Campaign

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As a rule, I am not impressed with consumer product cause marketing programs, because the cause either doesn’t resonate with me personally, or connect to the brand specifically.  While couponing on Sunday, the Olivari “thanks.” headline caught my eye, and immediately drew me in.  It has it all:


"One Year of Little" Campaign from Olivari Mediterranean Olive Oil

Clipped from the Sunday, March 17, 2013 Erie Times NewsCampaign theme lends itself to multiple messages and platforms

  • One word headline
  • Engaging copy
  • Clear line of vision from the message that little things matter to the primary product attribute of quality
  • Direct response coupon in the Sunday paper
  • Facebook
  • Twitter
  • Pinterest
  • You Tube (videos went a bit far afield for my taste)
  • Visual website as hub

It’s all in there.  You can clearly see strategy, timeline and audience analysis.



Olivari Mediterranean Olive Oil website:

“One Year of Little” Social Media Campaign: